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Backbase

Provider
BaaS

Embedded-finance provider tracked in the Embedded Finance Index — disclosed by 30 companies across 1 category.

backbase.com ↗Also analysed as a company — its own stack →
CategoriesBaaS
Rank#8 of 347 in BaaS
Buyers30 companies
HeadquartersAmsterdam, Netherlands
Founded2003
FoundersJouk Pleiter, Gerbert Kaandorp
Raised$128M (first external round, 2022)

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Founders & story · from Backbase’s own dossier

Backbase started in 2003 as an Ajax UI framework vendor before pivoting into banking software, evolving through the 'Engagement Banking Platform' era into today's 'AI-Native Banking OS.' It sits above cores, CRMs, and payment systems as an orchestration layer for 120+ banks. The 2022 Motive Partners round and the 2025 Kasisto acquisition mark a decisive move from digital front-end into agentic banking and end-to-end operations orchestration.

Latest round: Growth, June 2022
Recent developments
  • 2026-06Announced collaboration with Mastercard to integrate Mastercard Move into the Banking OS for cross-border payments. source ↗
  • 2025-09Partnered with Prove to embed Prove Pre-Fill into onboarding flows. source ↗
  • 2025Acquired Kasisto (conversational AI for banking) to accelerate the Agentic Banking positioning. source ↗
Acquisitions
Kasisto2025
Conversational AI platform for banking; folded into Backbase's Agentic Banking / Conversational Banking layer.
Full dossier: Backbase’s own stack, layer by layer →
Who uses Backbase
30 companies disclose Backbase in their stack
EastWest BankGim UemoaEngagementFacilizationAlliant Credit UnionBanco SecurityBlue Federal Credit UnionBanco de la Nación del PerúBIATCIH BankDSK BankHellenic Bank+18 more
Buyer mix · 29 of 30 classified
Bank / National · 16Bank / Community · 7Bank / Sponsor · 2Bank / Islamic · 1Fintech / Neobank · 1Infrastructure / Payments · 1Vertical SaaS / Banking Technology · 1
APAC · 7US · 5Africa · 5EU · 4LATAM · 2MENA · 2
What the disclosures say
EastWest Bank
“Backbase publicly lists East West Bank as a customer (backbase.com/customers — TIER 1). eastwestbank.com pages describe Global Bridge Business Checking, FCDDA, FXCD. americanbanker.com confirms East West Bank holds deposits for BayaniPay Wallet. komo.ph describes Komo as EastWest's fully digital banking service via Eas…”
Gim Uemoa
“IBS Intelligence reports GIM-UEMOA partnered with Backbase to boost banking solutions in West Africa (known_customer_listings).”
Engagement
“IBS Intelligence article at https://ibsintelligence.com/ibsi-news/backbase-to-power-engagement-banking-for-digibankasias-uno/ directly names Backbase as powering the Engagement Banking layer for digibank Asia's UNO Digital Bank.”
View source · ibsintelligence.com ↗
Facilization
“IBS Intelligence article lists Backbase partnering with Facilization to modernise banks — https://ibsintelligence.com/ibsi-news/backbase-partners-with-facilization-to-modernise-banks/”
View source · ibsintelligence.com ↗
Banco Security
“Backbase publicly lists Banco Security as a customer (https://backbase.com/customers), confirming use of the Backbase digital banking platform.”
View source · backbase.com ↗
Blue Federal Credit Union
“Backbase is used as the digital banking engagement platform (confirmed via Backbase customer listing), but Backbase is a digital banking platform, not a BaaS/ledger provider.”
The complete buyer list and each company’s full embedded-finance stack are in the Embedded Finance Index report. Represent Backbase? Claim this profile above to unlock your own full list.
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What Backbase runs on · from its own dossier
The third-party providers Backbase itself discloses, layer by layer — the vendor as a buyer. Distinct from the companies above that disclose Backbase.
FX / Payouts
Mastercard Move
KYC
Prove
Open Banking
Salt Edge
Accounting API
Codat
Full dossier with evidence for each layer →
Alternatives to Backbase

Other BaaS providers in the index, by the number of companies that disclose them. A count of public disclosures, not a ranking of the products.

Evolve Bank & Trust72 buyers →Sutton Bank64 buyers →Cross River57 buyers →Pathward47 buyers →ClearBank40 buyers →Thread Bank35 buyers →Modulr31 buyers →Community Federal Savings Bank30 buyers →
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Ranked #8 of 347 in BaaS — Embedded Finance Index 2026
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Backbase — frequently asked

Which companies use Backbase?

30 companies disclose Backbase in their stack in the Embedded Finance Index 2026, including EastWest Bank, Gim Uemoa, Engagement, Facilization, Alliant Credit Union, Banco Security, Blue Federal Credit Union, Banco de la Nación del Perú, BIAT, CIH Bank and 2 others.

What does Backbase do?

Backbase is an embedded-finance provider in BaaS. It ranks #8 of 347 BaaS providers by disclosed buyers.

What are the alternatives to Backbase?

The most-disclosed BaaS alternatives to Backbase are Evolve Bank & Trust (72 buyers), Sutton Bank (64 buyers), Cross River (57 buyers), Pathward (47 buyers), ClearBank (40 buyers) and Thread Bank (35 buyers).

Who founded Backbase?

Backbase was founded by Jouk Pleiter and Gerbert Kaandorp and is founded in 2003, headquartered in Amsterdam, Netherlands.

How much funding has Backbase raised?

Backbase has raised $128M (first external round, 2022) in total.

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