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← Embedded Finance Index 2026/Banks

Customers Bank

Bank
BaaSSponsor BankLending

Bank tracked in the Embedded Finance Index. Named by 5 companies, most often as their banking-as-a-service.

customersbank.com ↗Also analysed as a company — its own stack →
TypeBank
Used asBanking-as-a-Service, Sponsor bank, Lending partner
Rank#83 of 340 in BaaS
Buyers5 companies
HeadquartersWest Reading, Pennsylvania, USA
Founded1997

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How companies use Customers Bank

5 companies name Customers Bank in their stack. The most common role is banking-as-a-service (4). A company can use the same bank for more than one thing.

Banking-as-a-Service4
Sponsor bank3
Lending partner1
Customers Bank’s APIs · from Open Banking Tracker

Open Banking Tracker has no developer portal on file for Customers Bank. One aggregator connects to its accounts.

Reachable through
Plaid
From Open Banking Tracker’s open dataset, record “Customers Bank”. Full bank profile on Open Banking Tracker ↗
Background · from Customers Bank’s own dossier

Founded 1997 as New Century Bank, refounded 2009 as Customers Bank under Jay Sidhu as a super-community bank focused on business banking. Grew rapidly to $27B in assets, ranked in the top 100 US banks. Historically an active sponsor bank in the BaaS/fintech space via BankMobile (spun off/sold) and other partnerships; today the strategic thesis centers on cubiX — a proprietary payments platform launched October 2024 — positioning Customers Bank as the direct commercial-bank rail for fintechs, PSPs, and enterprise treasury needing unified access to ACH, wire, RTP and FedNow with API integration.

Recent developments
  • 2026-Q2Reported $26.9B total assets, $18.0B loans & leases, $2.6B market cap; cubiX cumulative volume reached $5T since Oct-2024 launch. source ↗
  • 2026Shareholder letter outlines four 2026 priorities: AI/automation, cubiX expansion, loan/deposit growth, risk management. source ↗
Full dossier: Customers Bank’s own stack, layer by layer →
Who uses Customers Bank
5 companies disclose Customers Bank in their stack
BankmobileBm TechnologiesMaxMyInterestDoc2doc LendingKraken
Buyer mix · 5 of 5 classified
Fintech / Cash management · 1Fintech / Crypto · 1Fintech / Lending · 1Fintech / Neobank · 1Fintech / SMB banking · 1
US · 5
What the disclosures say
Bankmobile
“SEC filing at https://www.sec.gov/Archives/edgar/data/1725872/000172587223000003/bmtx-2023x0331xex102.htm explicitly names Customers Bank as the chartered banking partner under a Deposit Processing Services Agreement, providing white-label banking infrastructure.”
View source · sec.gov ↗
Bm Technologies
“lawinsider.com Deposit Processing Services Agreement (March 2023) names Customers Bank as BaaS partner. firstcarolinabank.com/bankmobile and firstcarolinabank.com/disbursements/campus-id confirm First Carolina Bank partnership for BankMobile products, Campus ID, and disbursements. bankingembedded.com lists both Custome…”
MaxMyInterest
“https://www.maxmyinterest.com/individuals/; https://www.maxmyinterest.com/why-max/; https://www.maxmyinterest.com/press/max-launches-comprehensive-private-banking-and-lending-capabilities-to-meet-the-needs-of-leading-wealth-management-firms/. Network banks named in fact sheet include Midland States Bank, Customers Bank…”
View source · maxmyinterest.com ↗
Doc2doc Lending
“The trust_legal evidence shows the servicing portal is hosted at doc2doclending.youronlineaccount.com and references Customers Bank privacy policy (customersbank.com/privacy-policy/), suggesting Customers Bank may also play a role in loan funding or servicing infrastructure, though the primary listed BaaS partner is DR…”
Kraken
“Customers Bank and MVB Bank, Inc publicly list Kraken as a customer (known_customer_listings, bankingembedded.com).”
The complete buyer list and each company’s full embedded-finance stack are in the Embedded Finance Index report. Represent Customers Bank? Claim this profile above to unlock your own full list.
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What Customers Bank runs on · from its own dossier
The third-party providers Customers Bank itself discloses, layer by layer — the vendor as a buyer. Distinct from the companies above that disclose Customers Bank.
Card Network
VisaMastercard
Lending
Funding Circle
KYC
footprint
Full dossier with evidence for each layer →
Other banks in BaaS

Other banks named for BaaS in the index, by the number of companies that disclose them. A count of public disclosures, not a ranking of the products.

Evolve Bank & Trust71 buyers →Sutton Bank63 buyers →Cross River56 buyers →Pathward48 buyers →ClearBank39 buyers →Thread Bank35 buyers →Community Federal Savings Bank30 buyers →GBank27 buyers →
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Ranked #83 of 340 in BaaS — Embedded Finance Index 2026
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Customers Bank — frequently asked

Which companies use Customers Bank?

5 companies are linked to Customers Bank in the Embedded Finance Index 2026, through their own public disclosures or Customers Bank's published customer list, including Bankmobile, Bm Technologies, MaxMyInterest, Doc2doc Lending and Kraken.

What do fintechs use Customers Bank for?

Customers Bank is a bank. Companies in the Embedded Finance Index 2026 name it as their banking-as-a-service (4), sponsor bank (3) and lending partner (1).

What are the alternatives to Customers Bank?

The most-named BaaS alternatives to Customers Bank are Evolve Bank & Trust (71 buyers), Sutton Bank (63 buyers), Cross River (56 buyers), Pathward (48 buyers), ClearBank (39 buyers) and Thread Bank (35 buyers).

Where is Customers Bank headquartered?

Customers Bank is founded in 1997 and headquartered in West Reading, Pennsylvania, USA.

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