Customers Bank
Also a provider — view Customers Bank’s profile →“Can a mid-size commercial bank become the go-to real-time payments rail (cubiX) for US fintechs and enterprise treasury?”
Founded1997
HQWest Reading, Pennsylvania, USA
Valuation$2.6B market capitalization (Q2 2026)
IndustryBank / National
The story
Founded 1997 as New Century Bank, refounded 2009 as Customers Bank under Jay Sidhu as a super-community bank focused on business banking. Grew rapidly to $27B in assets, ranked in the top 100 US banks. Historically an active sponsor bank in the BaaS/fintech space via BankMobile (spun off/sold) and other partnerships; today the strategic thesis centers on cubiX — a proprietary payments platform launched October 2024 — positioning Customers Bank as the direct commercial-bank rail for fintechs, PSPs, and enterprise treasury needing unified access to ACH, wire, RTP and FedNow with API integration.
Product timeline
1997
Founded as New Century Bank in Phoenixville, PA.· banking
2009
Rebranded/relaunched as Customers Bank under Jay Sidhu; refounded with focus on business banking.· pivot
2023
Selected Funding Circle to power embedded digital SMB lending (loans up to $500K).· lending
2024
Launched cubiX, proprietary payments platform unifying Wire, ACH, RTP and FedNow rails with API access.· banking
2026
CEO Sam Sidhu outlines four strategic priorities: AI/automation, expanding cubiX payments ecosystem, loan/deposit growth, disciplined risk.· banking
Regulated entities
2
regulatory licences held by Customers Bank
Licence types, jurisdictions and registered entities are in the Embedded Finance Index report.
The stack
8 layers disclosed in Customers Bank’s embedded-finance stack
Payments / PSP
cubiX (in-house)
Money movement
in the full report
Banking / BaaS
in the full report
Card network
in the full report
Lending
in the full report
KYC
in the full report
FX & payouts
in the full report
Accounting
in the full report
Accounting gap: significant
21 more providers across 7 layers, with confidence-scored evidence and source URLs, are in the Embedded Finance Index report.