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Microsoft Dynamics 365

“Can Microsoft turn Dynamics 365 into the default financial and operational OS for enterprises by embedding third-party fintech capabilities—payments, tax, FX, lending—directly into its ERP/CRM platform via AppSource and native connectors?”

Founded2016
HQRedmond, Washington, USA
IndustryHorizontal SaaS / Accounting
The story

Dynamics 365 originated from Microsoft's 2001 acquisition of Great Plains Software and subsequent acquisitions of Navision, Solomon, and Axapta. In 2016 Microsoft unified these disparate ERP and CRM products under the Dynamics 365 brand as a cloud SaaS suite. The embedded-finance angle materialised gradually through a marketplace (AppSource) strategy: rather than building native payment, tax, FX, and lending modules, Microsoft opened a connector ecosystem that allows ISVs like Adyen, Avalara, Vertex, BILL, Corpay, and GoCardless to embed financial capabilities directly within Dynamics workflows. The 2023 Copilot launch signals a further shift toward AI-augmented finance operations.

Last 12 months
2023-03
Product timeline
1981
Great Plains Software founded in Fargo, North Dakota; its accounting product (Dynamics GP) becomes the earliest ancestor of the Dynamics product family.· pivot
2001
Microsoft acquires Great Plains Software, gaining Dynamics GP and beginning its ERP product line.· acquisition
2016
Microsoft Dynamics 365 launched on November 1, 2016, unifying ERP (Finance & Operations, Business Central) and CRM (Sales, Customer Service) products under one brand.· pivot
2017
Dynamics 365 AI capabilities introduced; AI for Sales, Customer Service, and Market Insights launched.· banking
2018
Microsoft expands Dynamics 365 AI portfolio with three new products: Dynamics 365 AI for Sales, Customer Service, and Market Insights.· pivot
2023
Microsoft introduces Copilot (powered by Azure OpenAI Service) across Dynamics 365 and Power Platform, marking a major AI pivot for the business apps suite.· pivot
In the press
embeddedfinancereview.com ↗
Coverage sourced from Embedded Finance Review — a content partner for this report. All articles are © their original authors; click any card to open the source.
◇ article2026-01-13
Modulr's US expansion + Stripe powers Microsoft Copilot
Modulr expands to the US through FIS partnership. Stripe powers checkout inside Microsoft Copilot. Plus: JPMorgan takes over Apple Card from Goldman.
stripe
Source · Embedded Finance Review ↗
◇ article2026-01-12
Stripe Powers Checkout Inside Microsoft Copilot
Stripe powers checkout inside Microsoft Copilot, letting users complete purchases in chat. Part of Stripe's push to become the infrastructure for AI commerce.
checkoutstripe
Source · Embedded Finance Review ↗
Same company
Microsoft Dynamics 365 was analysed under more than one name on the same domain, so its stack is split across these dossiers. Each was analysed independently and may name providers the others do not.
Microsoft3 layers →Microsoft Copilot2 layers →SharePoint0 layers →
The stack
5 layers disclosed in Microsoft Dynamics 365’s embedded-finance stack
Payments / PSP
Adyen
Lending
in the full report
Unified APIs
in the full report
FX & payouts
in the full report
Accounting
in the full report
Accounting gap: minor
13 more providers across 4 layers, with confidence-scored evidence and source URLs, are in the Embedded Finance Index report.

Microsoft Dynamics 365 — frequently asked

Who is Microsoft Dynamics 365's payment processor?

Microsoft Dynamics 365 processes payments through Adyen.

Who provides Microsoft Dynamics 365's lending?

Microsoft Dynamics 365's lending and capital products are provided by Vartana.

Who handles Microsoft Dynamics 365's FX and cross-border payouts?

Microsoft Dynamics 365 uses Corpay and Xe for FX and cross-border payouts.

Which accounting software does Microsoft Dynamics 365 integrate with?

Microsoft Dynamics 365 integrates with Xero, QuickBooks, BILL, Rutter and Codat.

What is Microsoft Dynamics 365's embedded finance stack?

The Embedded Finance Index 2026 maps 5 layers in Microsoft Dynamics 365's stack: Payments / PSP (Adyen); Lending (Vartana, Commercial lending CRM (Crowe CX for Commercial Lending), Loan management / credit operations (OneCore Loans App) and B2B sales financing (Vartana)); Unified APIs (Rutter and Codat); FX & payouts (Corpay and Xe); Accounting (Xero, QuickBooks, BILL, Rutter and 1 other).

Where is Microsoft Dynamics 365 headquartered?

Microsoft Dynamics 365 is founded in 2016 and headquartered in Redmond, Washington, USA.

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