“Can an AI agent platform replace the administrative labor layer of healthcare — from patient intake through revenue cycle collections?”
Founded 2017 as an RPA/intelligent automation company for healthcare administrative workflows (intake, scheduling, prior authorization, documentation, billing). Pivoted in 2023 toward LLM-powered AI Agents with the launch of Patient AI, and now positions itself as 'The AI Platform Purpose-Built for Healthcare' spanning Patient Access, Revenue Cycle Management, Care Operations, and Contact Center. Embedded finance is limited to payment collection inside the patient-facing Assistant product — Notable is a healthcare workflow platform, not a fintech.