“Can a mid-market ecommerce marketing automation platform stay relevant against Klaviyo without expanding beyond email/SMS?”
Drip is a marketing automation / ecommerce CRM platform (Drip Global, Inc., a subsidiary of Leadpages) focused on email and SMS marketing for ecommerce brands. It is not a fintech and does not operate embedded financial products; its only 'money' surface area is billing customers for its SaaS subscription and integrating with ecommerce payment tools (Stripe, PayPal, Braintree) to sync customer/order data for marketing.