Canary
“Can an AI-native guest management platform become the operating system for hotels — bundling front-desk, payments, upsells, and agentic sales into a single stack?”
Founded2017
HQSan Francisco, California, United States
FoundersSJ Sawhney, Harman Narula
Total raised$177.1M
Latest roundSeries D, 2025
IndustryVertical SaaS / Hospitality
The story
Founded 2017 as a hotel guest management SaaS focused on digitizing check-in, contactless authorizations, and reducing chargebacks — winning HotelTechAwards for Fraud Prevention every year 2021-2026. Expanded across the guest journey (upsells, digital tipping, messaging, checkout) and layered on a Secure Transactions payments module for hotels. Since 2024 has pivoted hard toward being an AI-first hospitality platform (Canary AI, AI Voice, Agentic Sales Coordinator), with the $80M Series D framing the company as the hospitality AI category leader.
Last 12 months
Product timeline
2017
Company founded to modernize hotel guest management technology· founding
2022
Raised $30M Series B to accelerate modernization of guest-facing hotel tech globally· funding
2023
Named to Fast Company's Most Innovative Companies· milestone
2024
Raised $50M Series C to accelerate AI guest technology in hospitality· funding
2024
Integration with Adyen announced for hotel payment processing with 3DS support· product
2025
Raised $80M Series D to solidify position as hospitality AI leader· funding
2025
Launched Canary AI suite including AI Agent Studio, AI Voice, AI Webchat, and Agentic Sales Coordinator· product
The stack
2 layers disclosed in Canary’s embedded-finance stack
Payments / PSP
Accounting
in the full report
Accounting gap: minor
4 more providers across 1 layer, with confidence-scored evidence and source URLs, are in the Embedded Finance Index report.