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Safaricom

Provider
BaaS

Embedded-finance provider tracked in the Embedded Finance Index — disclosed by 2 companies across 1 category.

safaricom.com ↗Also analysed as a company — its own stack →
CategoriesBaaS
Rank#208 of 340 in BaaS
Buyers2 companies
HeadquartersSafaricom House, Waiyaki Way, Westlands, Nairobi, Kenya
Founded2000

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Founders & story · from Safaricom’s own dossier

Founded as a mobile telecom operator, Safaricom pivoted into financial services with the 2007 launch of M-PESA, which grew to process over 60% of Kenya's mobile transactions. Over time, Safaricom evolved from a pure payments platform into a comprehensive embedded-finance ecosystem layering lending, insurance, and cross-border remittances on top of M-PESA's payment rails. The company now operates as a licensed payment service provider and financial super-app, embedding credit, insurance, and developer APIs directly into its telecom infrastructure — making it effectively Africa's most advanced telco-fintech hybrid.

Recent developments
  • 2025-05Safaricom announced a revamp of business credit in partnership with financial institutions, expanding Fuliza Biashara, introducing Taasi Till term loans (KSh 1,500–250,000), and an overdraft facility for MSMEs. source ↗
  • 2025-06Launched Tuunza Mapato Cover, a micro-insurance product offering hospital cash and funeral cover to subscribers via weekly premium auto-charge. source ↗
Full dossier: Safaricom’s own stack, layer by layer →
Who uses Safaricom
2 companies disclose Safaricom in their stack
M-PesaSafaricom M-Pesa Africa
Buyer mix · 2 of 2 classified
Fintech / Mobile money · 1Fintech / Mobile Money · 1
Africa · 2
What the disclosures say
M-Pesa
“M-PESA Customer Terms & Conditions (Safaricom PLC operates M-PESA service with Trustee holding cash); 'M-PESA is regulated by Central Bank of Kenya'”
Safaricom M-Pesa Africa
“CBK Directory lists Safaricom PLC as licensed PSP 'to issue, process, store, send and facilitate mobile money payments'; Daraja Developer Portal exposes M-PESA APIs.”
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What Safaricom runs on · from its own dossier
The third-party providers Safaricom itself discloses, layer by layer — the vendor as a buyer. Distinct from the companies above that disclose Safaricom.
FX / Payouts
TerraPay
Full dossier with evidence for each layer →
Alternatives to Safaricom

Other BaaS providers in the index, by the number of companies that disclose them. A count of public disclosures, not a ranking of the products.

Evolve Bank & Trust71 buyers →Sutton Bank63 buyers →Cross River56 buyers →Pathward48 buyers →ClearBank39 buyers →Thread Bank35 buyers →Backbase30 buyers →Community Federal Savings Bank30 buyers →
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Ranked #208 of 340 in BaaS — Embedded Finance Index 2026
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Safaricom — frequently asked

Which companies use Safaricom?

2 companies are linked to Safaricom in the Embedded Finance Index 2026, through their own public disclosures or Safaricom's published customer list, including M-Pesa and Safaricom M-Pesa Africa.

What does Safaricom do?

Safaricom is an embedded-finance provider in BaaS. It ranks #208 of 340 BaaS providers by linked companies.

What are the alternatives to Safaricom?

The most-named BaaS alternatives to Safaricom are Evolve Bank & Trust (71 buyers), Sutton Bank (63 buyers), Cross River (56 buyers), Pathward (48 buyers), ClearBank (39 buyers) and Thread Bank (35 buyers).

Where is Safaricom headquartered?

Safaricom is founded in 2000 and headquartered in Safaricom House, Waiyaki Way, Westlands, Nairobi, Kenya.

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