“Can UPS monetize its shipper base by embedding insurance, payments, and trade-finance products into the parcel-delivery workflow?”
Founded in 1998 as a captive financial services arm of UPS, initially built around enhancing the traditional C.O.D. product for UPS shippers. Expanded into asset-based lending, factoring, equipment leasing, and small-business credit cards, then evolved toward cargo insurance and supply-chain protection as its dominant product line. Today the business is primarily a global insurance broker (UPS Capital Insurance Brokers) plus payment services (C.O.D. Direct, cross-border payments), rather than a traditional lender.