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Unity Bank Plc

“Can a video conferencing company become the AI-first work platform of record?”

Founded2011
HQSan Jose, California, United States
FoundersEric Yuan
Total raised$276M (pre-IPO)
Latest roundIPO (2019, NASDAQ: ZM)
IndustryHorizontal SaaS / Unified Communications

The story

Founded 2011 as a video conferencing tool, Zoom rode the pandemic to become synonymous with remote work. Since 2022 it has pivoted from single-purpose video to an AI-first work platform — adding Contact Center, Phone, Revenue Accelerator, Workvivo (via acquisition), and now agentic AI products. The 2024 rename from Zoom Video Communications to Zoom Communications signaled this broader collaboration-and-CX positioning.

Last 12 months

2026

Launched My Notes AI note taker and ZoomMate agentic AI

2026

Won Emmy for Engineering, Science & Technology

Product timeline

2011

Eric Yuan founded Zoom to build a better video conferencing solution· founding

2013

First public release of Zoom Meetings· launch

2018

Launched Zoom Phone and Zoom App Marketplace· launch

2019

IPO on NASDAQ under ticker ZM· ipo

2020

30x growth in daily meeting participants during pandemic· growth

2022

Launched Zoom Contact Center and Zoom IQ for Sales (now Revenue Accelerator)· launch

2023

Launched Zoom AI Companion and Zoom Virtual Agent· launch

2024

Rebranded to Zoom Communications; launched Zoom Workplace· pivot

2026

Released My Notes and ZoomMate AI products· launch

Acquisitions

Workvivo2023

Employee engagement platform, now embedded in Zoom Workplace

BrightHire

Interviewing intelligence platform integrated into Zoom Business Services

Bonsai

Revenue/marketing product referenced in Zoom Business Services

source ↗

The stack

1 layer disclosed in Unity Bank Plc’s embedded-finance stack

Payments / PSP

Stripe

Accounting gap: none

Unity Bank Plc — frequently asked

Who is Unity Bank Plc's payment processor?

Unity Bank Plc processes payments through Stripe.

Who founded Unity Bank Plc?

Unity Bank Plc was founded by Eric Yuan and is founded in 2011, headquartered in San Jose, California, United States.

How much funding has Unity Bank Plc raised?

Unity Bank Plc has raised $276M (pre-IPO) in total (latest round: IPO (2019, NASDAQ: ZM)).

What companies has Unity Bank Plc acquired?

Unity Bank Plc's acquisitions include Workvivo (2023), BrightHire and Bonsai.

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