ApideckTape
← Embedded Finance Index 2026

Tigerbay

“Can a specialist travel reservation platform become the operational backbone for UK tour operators by embedding group-level payment infrastructure and global connectivity under one PaaS model?”

Founded2008
HQCardiff, Wales, United Kingdom
Latest roundBuyout/LBO
IndustryVertical SaaS / Travel
The story

Founded in 2008 as a reservation and inventory platform for specialist UK tour operators, Tigerbay evolved from a standalone SaaS product into an operating subsidiary within the Travelsoft Group ecosystem. Its acquisition by ATCORE Technology (and subsequently its placement within the broader Travelsoft Group) aligned it with a global travel-tech conglomerate processing €50B+ annually. The key embedded-finance angle emerged via Travelsoft Pay integration, which introduced intelligent payment orchestration — including Checkout.com as the first UK payment provider — directly into Tigerbay's reservation workflow, replacing the earlier patchwork of contact-centre payment tools.

Last 12 months
2026-10
2024-01
Product timeline
2008
Tigerbay (formerly Offset Innovations Limited / Southall Solutions Limited) launched as a reservation and inventory platform for specialist UK tour operators.· pivot
2023
Tigerbay became part of the Travelsoft Group, a global travel technology group processing over €50 billion in annual transaction value across 90 countries.· acquisition
2024
Tigerbay announced a partnership with PCI Pal to embed PCI-compliant contact centre payment capabilities into its reservation platform.· banking
2025
Tigerbay integrated Travelsoft Pay (TSPay) — the group's payment orchestration layer — with Checkout.com as the first UK-market payment provider.· banking
2025
Tigerbay completed the first phase of Travelsoft flight connectivity integration.· pivot
The stack
1 layer disclosed in Tigerbay’s embedded-finance stack
Payments / PSP
Checkout.com
Accounting gap: minor

Tigerbay — frequently asked

Who is Tigerbay's payment processor?

Tigerbay processes payments through Checkout.com.

Where is Tigerbay headquartered?

Tigerbay is founded in 2008 and headquartered in Cardiff, Wales, United Kingdom.

Benchmark your own stack

Request an embedded finance strategy assessment

Get a read on where your own stack stands against Tigerbay and the rest of its category — what they built versus bought, which providers they use, and where the gaps in your own strategy and competitive set actually are.

  • Your category, mappedHow your stack compares to Tigerbay and the other companies in its category.
  • Build vs. buyWhere a provider relationship would close a gap faster than building it.
  • A named analyst, not a form replyA short call to scope what's actually worth assessing for you.

No newsletter, no sharing your address. We use this to reach out about the assessment and nothing else.