“Can AI agents replace the human-heavy loan servicing and legal collections stack for commercial lenders?”
Sway Technology, Inc. was founded in 2022 with an early concept blending web3 yield with a Visa spending card and compliance tooling for financial institutions (per PitchBook). By 2025, the company had pivoted twice — first into AR automation for SaaS/SMBs, then into its current positioning as a B2B loan servicing and legal collections AI platform for commercial lenders, with AI voice/SMS/email agents and UCC filing/enforcement workflows. The company remains small (2–6 employees, $300K pre-seed) and is not itself a licensed lender or money-services business — it sells software to lenders.