“Can a delivery experience platform become the operating layer for retailer post-purchase economics?”
Founded in 2015 in Stockholm as Shipwallet, the company later rebranded to Ingrid and positions itself as a Delivery Experience Platform for retailers — orchestrating multi-carrier deliveries, checkout options, tracking, returns and exchanges. This is a logistics/retail SaaS company, not an embedded finance provider. The shipwallet.com domain now redirects to Ingrid's site.