“Can a 40-year-old hospitality PMS become the payments and AI-native operating system for lodging operators worldwide?”
RMS is a 40+ year old Australian hospitality PMS that has evolved from on-prem software into a cloud platform serving 7,000+ properties across 70+ markets. Its embedded finance push began in 2023 with the launch of RMS Pay, powered by Adyen for Platforms, transforming the vendor from a pure operations tool into a payments-inclusive hospitality operating system. Recent expansion into direct debit (GoCardless pilot) and AI (Sadie) signal continued platform depth over vertical scope.
RMS processes payments through Adyen.
RMS connects to bank accounts through GoCardless.
RMS uses Adyen for FX and cross-border payouts.
RMS integrates with Xero, Sage Intacct and MYOB.
The Embedded Finance Index 2026 maps 4 layers in RMS's stack: Payments / PSP (Adyen); Open banking (GoCardless); FX & payouts (Adyen); Accounting (Xero, Sage Intacct and MYOB).
RMS is founded in 1983 and headquartered in Melbourne, Victoria, Australia.
Get a read on where your own stack stands against RMS and the rest of its category — what they built versus bought, which providers they use, and where the gaps in your own strategy and competitive set actually are.