Dispatch
“Can a service-orchestration platform own enterprise visibility into third-party contractor networks end-to-end — including the payment moment?”
Founded2013
HQBoston, MA, United States
Latest roundBuyout/LBO (acquired by Valsoft Corporation)
IndustryVertical SaaS / Field Service Management
The story
Dispatch started in 2013 as a home-services field service management tool, took a $12M Series A from ServiceMaster in 2017 to modernize the home-services experience, and evolved into a broader 'service orchestration' platform for enterprises managing third-party contractor networks (warranty, manufacturer, property, franchise). The 2024 acquisition of Youreka and launch of Dispatch Recruit shifted the company from job dispatch to a full contractor sourcing + visibility platform. The company is now an operating subsidiary of Valsoft Corporation.
Product timeline
0
Acquired by Valsoft Corporation (operating subsidiary)· acquisition
2013
Founded in Boston as a field service management platform for enterprises managing contractor networks· founding
2017
Raised $12M Series A led by ServiceMaster to modernize home services· funding
2020
Patrick Burns named CEO; founder Avi Goldberg transitions to CSO· leadership
2024
Launched Dispatch Recruit for contractor network sourcing; acquired Youreka to accelerate field service innovation· acquisition
2025
David Morland appointed CEO· leadership
Acquisitions
The stack
2 layers disclosed in Dispatch’s embedded-finance stack
Payments / PSP
Accounting
in the full report
Accounting gap: minor
17 more providers across 1 layer, with confidence-scored evidence and source URLs, are in the Embedded Finance Index report.