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Crunchtime

Can a back-office restaurant ops platform become the single AI-powered operating system for every multi-unit chain?

Founded1995
HQBoston, MA, USA
Total raised$2.1M (disclosed); PE-backed
Latest roundDividend Recapitalization
IndustryVertical SaaS / Restaurants
The story

Crunchtime spent 25+ years as a back-office inventory and labor system for enterprise multi-unit restaurants (Chipotle, Five Guys, Jersey Mike's, Wingstop). Under PE ownership it consolidated the restaurant ops stack via acquisitions — Zenput (task execution), Squadle (food safety), and QSR Automations (KDS + guest management) — repositioning as the complete AI-powered operations suite for 850+ brands across 150,000+ locations. The company does not offer embedded finance: it is a pure operations SaaS.

Last 12 months
Product timeline
1995
Founded in Boston as a back-office operations platform for multi-unit restaurants.· founding
2022
Acquired Zenput to add operations execution / task management.· acquisition
2023
Acquired Squadle for automated food-safety and temperature monitoring.· acquisition
2024
Acquired QSR Automations, adding Kitchen Display and Guest Management (Host).· acquisition
2025
Launched QSR AI subsidiary and AI-powered Kitchen + Host product.· pivot
Acquisitions
QSR Automations2024
Kitchen Display Systems (ConnectSmart Kitchen) and guest management (Host); Kentucky-based subsidiary.
Squadle2023
Automated food safety and temperature monitoring hardware/software.
Zenput2022
Operations execution / task management platform, now branded Crunchtime Ops Execution.
The stack
1 layer disclosed in Crunchtime’s embedded-finance stack
Accounting
QuickBooksNetSuite
Accounting gap: none