“Can an incumbent Italian bank build a mobile-first, chat-native digital branch that competes with neobanks without spinning out a separate charter?”
buddybank is UniCredit's digital-only mobile bank in Italy, launched to offer current accounts, insurance, investments, loans and consulting through a chat-first 24/7 experience. It operates as a digital branch of UniCredit rather than as an independent entity, using the parent's banking licence and infrastructure.