“Can a MENA-focused hospitality and retail POS/ERP vendor become the dominant operational software layer for mid-to-large restaurants across 20+ countries without embedding a payments or financial services stack?”
Founded in 2008 in Lebanon, BIM POS began as a hospitality-focused POS vendor and gradually expanded into a full ERP suite covering back-office, accounting (BIM CALC), delivery management, CRM, and self-ordering kiosks. The company expanded regionally across 20+ countries in the MENA region, opening a dedicated Egypt entity in 2022. Unlike Western POS incumbents that have moved aggressively into embedded payments and banking, BIM POS remains primarily a software and hardware solutions provider with no disclosed embedded payments or BaaS layer — its 'payments' infrastructure appears to pass through to hardware-level card acceptance rather than a proprietary acquiring stack.
BIM POS was founded by John Balian and is founded in 2008, headquartered in Dora, Metn, Lebanon.
Get a read on where your own stack stands against BIM POS and the rest of its category — what they built versus bought, which providers they use, and where the gaps in your own strategy and competitive set actually are.