“Can a diagnostics leader own the entire operating and financial stack of the veterinary clinic?”
IDEXX is the dominant vertical SaaS + diagnostics platform for veterinary practices worldwide. Its Cornerstone practice management software (server-based, US-focused) has evolved from a workflow tool into a financial operating system for vet clinics — layering integrated payments (Fiserv/CardConnect), consumer financing (CareCredit), and accounting connectors (Xero) on top of the core PIMS. Recent DPA updates (Oct 2025) reveal AI infrastructure (OpenAI, Deepgram) being embedded into the software suite for clinical documentation.