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Actionstep

“Can a legal practice-management suite become the full financial operating system — trust accounting, billing, payments, and AI-driven time capture — for the world's midsize law firms?”

Founded2004
HQDenver, Colorado, United States (originally Auckland, New Zealand)
FoundersTed Jordan
Latest roundDebt - Acquisition
IndustryVertical SaaS / Legal
Websiteactionstep.com ↗
The story

Actionstep began in 2004 as a general-purpose cloud workflow platform in New Zealand and pivoted into legal-specific practice management as law-firm customers dominated its base. It has since expanded from ANZ into the UK, Canada, and the US (HQ now Denver), moved upmarket to serve midsize firms with an integrated legal-accounting suite, and in 2026 layered AI (Actionstep Intelligence) and embedded analytics onto the core matter-management + trust-accounting offering. The strategic thrust is becoming the operating and financial system-of-record for midsize law firms, with trust accounting and Actionstep Payments as the embedded-finance surface.

Last 12 months
2026-02
In the February 2026 recap →
2026
Product timeline
2004
Actionstep founded in Auckland, New Zealand by Ted Jordan as a cloud-based practice management platform.· pivot
2005
First commercial deployments to a NZ construction franchise and a law firm.· pivot
2022
Launch of Actionstep Academy learning hub for customers.· pivot
2026
Released Actionstep Intelligence — AI features for midsize law firms (including AI Time Capture 'Trace' and embedded analytics 'Acumen').· pivot
2026
Completed SOC 2 Type 2 examination, signaling enterprise-readiness push in NA/UK/AU/NZ.· pivot
Acquisitions
Lawmaster
Australian legal practice management platform now part of the Actionstep Group (referenced in Actionstep's AU/NZ privacy policy as a distinct product within the group).
FilePro
Legal practice management product now part of the Actionstep Group (referenced in Actionstep's AU/NZ privacy policy).
The stack
4 layers disclosed in Actionstep’s embedded-finance stack
Payments / PSP
Built in-house · Stripe
Lending
Built in-house
FX & payouts
Send Payments
Accounting
QuickBooks, Xero
Payments / PSP
Built in-house — Actionstep Payments
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Accounting gap: none

Actionstep — frequently asked

Who is Actionstep's payment processor?

Actionstep processes payments through Actionstep Payments (self-operated) and Stripe.

Who provides Actionstep's lending?

Actionstep's lending and capital products are provided by Actionstep (implementation financing, in-house program).

Who handles Actionstep's FX and cross-border payouts?

Actionstep uses Send Payments for FX and cross-border payouts.

Which accounting software does Actionstep integrate with?

Actionstep integrates with QuickBooks and Xero.

What is Actionstep's embedded finance stack?

The Embedded Finance Index 2026 maps 4 layers in Actionstep's stack: Payments / PSP (Actionstep Payments (self-operated) and Stripe); Lending (Actionstep (implementation financing, in-house program)); FX & payouts (Send Payments); Accounting (QuickBooks and Xero).

Who founded Actionstep?

Actionstep was founded by Ted Jordan and is founded in 2004, headquartered in Denver, Colorado, United States (originally Auckland, New Zealand).

What companies has Actionstep acquired?

Actionstep's acquisitions include Lawmaster and FilePro.

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