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Turkish Airlines

“Can Turkish Airlines transform from a flag carrier into the financial and retailing operating system for global travel by owning the payment, insurance, and loyalty layers across the entire passenger journey?”

Founded1933
HQIstanbul, Turkey
IndustryMarketplace / Travel
The story

Turkish Airlines, founded as Turkey's national flag carrier, has evolved from pure aviation into an embedded-finance and travel-retailing platform. The creation of TKPAY — a regulated fintech subsidiary holding EMI, payment institution, and open banking licenses — signals a strategic move to own the financial layer of the travel journey (wallets, refunds, loyalty currency, open banking rails). Simultaneously, the airline has productized ancillary revenue through embedded insurance (Cover Genius/XCover), a proprietary NDC distribution platform (TKCONNECT), and Apple Pay / Google Pay checkout integrations, positioning Turkish Airlines not just as a carrier but as a travel-commerce infrastructure operator.

Last 12 months
2025-10
2026-01
2026-05
2026-05
Product timeline
1933
Founded as State Airlines Administration, Turkey's national flag carrier.· pivot
2008
Launched Miles&Smiles frequent flyer loyalty program overhaul and began international expansion to become the airline flying to the most countries.· banking
2023
Launched TK Wallet (later rebranded as TKPAY Wallet), a multi-currency digital wallet for Miles&Smiles members supporting TRY, EUR, USD, GBP.· banking
2023
Partnered with Cover Genius to embed XCover travel insurance in the booking path, achieving a 400% attach rate increase at launch.· banking
2025
Secured $408.5M five-year financing from Bank of China Türkiye for fleet expansion and IGA Istanbul Airport infrastructure.· lending
2026
Renewed multi-year partnership with Cover Genius expanding embedded insurance into Australia, Latin America, US, and EU markets.· banking
2026
TKPAY (THY's fintech subsidiary) disclosed holding EMI, payment institution, and open banking licenses, positioning as a travel-native financial platform.· banking
Regulated entities
3
regulatory licences held by Turkish Airlines
Licence types, jurisdictions and registered entities are in the Embedded Finance Index report.
The stack
2 layers disclosed in Turkish Airlines’s embedded-finance stack
Payments / PSP
Apple Pay (self-operated checkout integration)Google Pay (self-operated checkout integration)
Insurance
in the full report
Accounting gap: minor
1 more provider across 1 layer, with confidence-scored evidence and source URLs, are in the Embedded Finance Index report.

Turkish Airlines — frequently asked

Who is Turkish Airlines's payment processor?

Turkish Airlines processes payments through Apple Pay (self-operated checkout integration) and Google Pay (self-operated checkout integration).

Which insurance provider does Turkish Airlines partner with?

Turkish Airlines's embedded insurance is provided by Covergenius.

What is Turkish Airlines's embedded finance stack?

The Embedded Finance Index 2026 maps 2 layers in Turkish Airlines's stack: Payments / PSP (Apple Pay (self-operated checkout integration) and Google Pay (self-operated checkout integration)); Insurance (Covergenius).

Where is Turkish Airlines headquartered?

Turkish Airlines is founded in 1933 and headquartered in Istanbul, Turkey.

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