“Can a vertical SaaS for visitor attractions become the AI-native commerce and payments OS for leisure venues across Europe?”
Founded in 2018 as a smart-ticketing SaaS for visitor attractions (zoos, museums, amusement parks, FECs, theaters), Smeetz evolved into a unified commerce platform layering POS, kiosks, memberships, F&B, dynamic pricing and embedded payments on a single data layer. In 2024 it made Adyen its embedded-payments partner, turning payments into a core module rather than a bolt-on. In 2025-2026 it repositioned as 'AI-native', shipping AI dynamic pricing, an Atlas chatbot, and an MCP server that exposes Smeetz data to Claude/ChatGPT.