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InTouch (Groupe InTouch)

“Can a single pan-African payment and digital-services aggregation platform become the infrastructure layer for enterprise transactions across all 54 African countries?”

Founded2014
HQDakar, Senegal
FoundersOmar Cissé
IndustryFintech / Cross-border payments
The story

Founded in 2014 in Dakar as a pan-African payment aggregator, InTouch started by connecting mobile money, card, and cash payment rails into a single API for African merchants and enterprises. Over a decade, the company expanded from Senegal across 27 countries, accumulating regulatory licenses (EMI, PSP, PayFac) and strategic investors including TotalEnergies, Worldline, CFAO, and Mobility54. The company has evolved from a pure payment-collection aggregator into a full digital-services distribution platform, offering digital credit, BNPL, mass payouts, invoicing, loyalty, and service distribution — positioning itself as the 'SS2I of payment' for African businesses.

Last 12 months
2025-09
Product timeline
2014
InTouch SA founded in Dakar, Senegal by Omar Cissé as a pan-African payment aggregator.· pivot
2017
Obtained authorization from Senegal's Commission for the Protection of Personal Data (CDP Deliberation no. 2017-00259).· banking
2021
Announced strategic partnership with CFAO Group via capital increase; TotalEnergies and Worldline reaffirmed existing investment.· acquisition
2024
Celebrated 10 years with presence in 27 African countries, 4,000 corporate clients, and 60,000 TouchPoints, having processed close to $15 billion.· pivot
2025
Expanded to 23 subsidiaries across Africa; continues to build catalogue of 400+ digital services including BNPL and mass payment.· banking
Regulated entities
5
regulatory licences held by InTouch (Groupe InTouch)
Licence types, jurisdictions and registered entities are in the Embedded Finance Index report.
The stack
3 layers disclosed in InTouch (Groupe InTouch)’s embedded-finance stack
Payments / PSP
InTouch Payment Gateway (self-operated)
Card network
in the full report
Lending
in the full report
Accounting gap: none
3 more providers across 2 layers, with confidence-scored evidence and source URLs, are in the Embedded Finance Index report.