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InTouch (Groupe InTouch)

“Can a single pan-African payment and digital-services aggregation platform become the infrastructure layer for enterprise transactions across all 54 African countries?”

Founded2014
HQDakar, Senegal
FoundersOmar Cissé
IndustryFintech / Cross-border payments
The story

Founded in 2014 in Dakar as a pan-African payment aggregator, InTouch started by connecting mobile money, card, and cash payment rails into a single API for African merchants and enterprises. Over a decade, the company expanded from Senegal across 27 countries, accumulating regulatory licenses (EMI, PSP, PayFac) and strategic investors including TotalEnergies, Worldline, CFAO, and Mobility54. The company has evolved from a pure payment-collection aggregator into a full digital-services distribution platform, offering digital credit, BNPL, mass payouts, invoicing, loyalty, and service distribution — positioning itself as the 'SS2I of payment' for African businesses.

Last 12 months
2025-09
Product timeline
2014
InTouch SA founded in Dakar, Senegal by Omar Cissé as a pan-African payment aggregator.· pivot
2017
Obtained authorization from Senegal's Commission for the Protection of Personal Data (CDP Deliberation no. 2017-00259).· banking
2021
Announced strategic partnership with CFAO Group via capital increase; TotalEnergies and Worldline reaffirmed existing investment.· acquisition
2024
Celebrated 10 years with presence in 27 African countries, 4,000 corporate clients, and 60,000 TouchPoints, having processed close to $15 billion.· pivot
2025
Expanded to 23 subsidiaries across Africa; continues to build catalogue of 400+ digital services including BNPL and mass payment.· banking
Regulated entities
5
regulatory licences held by InTouch (Groupe InTouch)
Licence types, jurisdictions and registered entities are in the Embedded Finance Index report.
The stack
3 layers disclosed in InTouch (Groupe InTouch)’s embedded-finance stack
Payments / PSP
InTouch Payment Gateway (self-operated)
Card network
in the full report
Lending
in the full report
Accounting gap: none
3 more providers across 2 layers, with confidence-scored evidence and source URLs, are in the Embedded Finance Index report.

InTouch (Groupe InTouch) — frequently asked

Who is InTouch (Groupe InTouch)'s payment processor?

InTouch (Groupe InTouch) processes payments through InTouch Payment Gateway (self-operated).

Which card network does InTouch (Groupe InTouch) use?

InTouch (Groupe InTouch)'s cards run on Visa.

What is InTouch (Groupe InTouch)'s embedded finance stack?

The Embedded Finance Index 2026 maps 3 layers in InTouch (Groupe InTouch)'s stack: Payments / PSP (InTouch Payment Gateway (self-operated)); Card network (Visa); Lending (Digital Credit and Buy Now Pay Later (BNPL)).

Who founded InTouch (Groupe InTouch)?

InTouch (Groupe InTouch) was founded by Omar Cissé and is founded in 2014, headquartered in Dakar, Senegal.

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