“Can a healthcare appointment booking platform become the full financial and operational OS for European medical professionals by embedding payments, practice management, and financial services into one platform?”
Founded in 2013 as a patient-facing appointment booking platform, Doctolib rapidly became France's dominant healthcare scheduling tool before expanding to Germany and Italy. During COVID-19 it added teleconsultation and introduced its first payment capability. In late 2024, Doctolib formalized its embedded finance ambition by partnering with Adyen to deliver payment processing and broader financial services to medical professionals, using Adyen's banking licence as the infrastructure layer. By 2025, Doctolib was pivoting from pure scheduling into full vertical SaaS — launching practice management software in Germany and positioning itself as the financial and operational OS for European healthcare professionals.
Doctolib discloses Adyen as its banking provider, according to the Embedded Finance Index 2026.
Doctolib does not disclose a bank charter of its own; its banking services are provided through Adyen.
Doctolib processes payments through Adyen.
Doctolib runs its ledger on Formance.
The Embedded Finance Index 2026 maps 3 layers in Doctolib's stack: Payments / PSP (Adyen); Banking / BaaS (Adyen); Ledger (Formance).
Doctolib is founded in 2013 and headquartered in Levallois-Perret (Hauts-de-Seine), France.
Doctolib has raised ~$680M+ (equity + debt across known rounds) in total (latest round: Later Stage VC, March 2022; valuation: €5.8B (~$6.4B post-money, March 2022)).
Get a read on where your own stack stands against Doctolib and the rest of its category — what they built versus bought, which providers they use, and where the gaps in your own strategy and competitive set actually are.