“Can a MOOC-origin edtech platform become the dominant B2B workforce upskilling and credentialing infrastructure for enterprises and governments globally?”
Founded in 2012 as a MOOC platform offering free university courses, Coursera rapidly moved toward monetized credentials and professional certificates to build sustainable revenue. By 2017-2019 the company pivoted toward enterprise B2B (Coursera for Business, Coursera for Government) and full online degrees, becoming less a 'free course' platform and more a credentialing and workforce upskilling marketplace. Post-IPO in 2021, the company doubled down on enterprise and institutional channels. Under new CEO Greg Hart (appointed December 2024), Coursera eliminated free course auditing, signaling a further pivot toward subscription and paid credential monetization.