“Can a vertical home-care operations platform become the AI-driven system of record for every mid-market and multi-location home care agency in North America?”
CareSmartz360 is a HIPAA-compliant, cloud-based home care software platform founded in 2016 in Pittsford, NY. It serves independent home care agencies, franchisors, and facility staffing across the US, Canada, UK and Singapore with scheduling, EVV, client management, billing/RCM, and payroll. In 2025 it evolved toward an AI-first product with its Care First AI Hub. The embedded-finance angle is limited to billing/RCM (invoicing + QuickBooks export + credit-card payments) and third-party payroll/EWA integrations rather than direct financial services.
CareSmartz360's payroll is powered by Paychex and Viventium.
CareSmartz360 integrates with QuickBooks.
The Embedded Finance Index 2026 maps 2 layers in CareSmartz360's stack: Payroll (Paychex and Viventium); Accounting (QuickBooks).
CareSmartz360 was founded by Manipal Dhariwal and is founded in 2016, headquartered in Pittsford, New York, United States.
Get a read on where your own stack stands against CareSmartz360 and the rest of its category — what they built versus bought, which providers they use, and where the gaps in your own strategy and competitive set actually are.