“Can a UK field-service job-management platform become the AI-native operating system — with embedded payments and fleet finance — for every trades SMB in the UK?”
Founded 2013 as a UK-focused job management and fleet tracking SaaS for field-service SMBs (plumbing, HVAC, drainage, fire & security). Layered embedded payments (BigChange Pay) and a Right Fuel Card partnership on top of the core FSM platform to monetise cash flow and fleet spend. Now positioned as an AI-first FSM operating platform after the 2024 acquisition by Simpro Group and the 2025 Lightning launch.
BigChange processes payments through BigChange Pay (self-operated).
BigChange integrates with Xero, Sage and QuickBooks.
The Embedded Finance Index 2026 maps 3 layers in BigChange's stack: Payments / PSP (BigChange Pay (self-operated)); Accounting (Xero, Sage and QuickBooks); Spend / AP (Right Fuel Card).
BigChange was founded by Martin Port and is founded in 2013, headquartered in Leeds, United Kingdom.
BigChange has raised $104.2M in total (latest round: Growth equity, 2021 ($102M led by Great Hill Partners)).
Get a read on where your own stack stands against BigChange and the rest of its category — what they built versus bought, which providers they use, and where the gaps in your own strategy and competitive set actually are.