ServiceMinder
“Can a franchise-focused field service management platform become the financial and operational OS for multi-location home service brands?”
HQPlano, TX
IndustryVertical SaaS / Field Service Management
The story
ServiceMinder is a field service management SaaS platform operated by Acuere Software LLC, targeting franchise-based home service brands. The platform has expanded beyond scheduling and dispatching into embedded finance by adding ServiceMinder|Pay (powered by Forward) for payment collection and a Wisetack integration for consumer financing at the point of invoicing. The platform's franchise-centric architecture — with multi-location brand management — differentiates it from generic FSM tools.
Last 12 months
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Product timeline
2022
Launched Wisetack integration enabling franchisees to offer consumer financing directly from invoices and proposals.· lending
2022
Launched ServiceMinder|Pay, a branded payment product linked to Forward (getrwd.com) for bank account-linked payments.· banking
The stack
3 layers disclosed in ServiceMinder’s embedded-finance stack
Payments / PSP
Lending
in the full report
Accounting
in the full report
Accounting gap: minor
2 more providers across 2 layers, with confidence-scored evidence and source URLs, are in the Embedded Finance Index report.