Service365
“Can a lean, QuickBooks-integrated field-service platform become the default operating system for North American electrical and HVAC trades?”
Founded2019
HQBurlington, Ontario, Canada
IndustryVertical SaaS / Field Service (Electrical & HVAC)
The story
Service365 is a small Canadian vertical SaaS built by field-service veterans for HVAC/electrical/plumbing contractors. The product bundles job tracking, quoting, timesheets, purchase orders, inventory, CRM, and QuickBooks Online sync into one flat-priced platform. Its recent 2026 direction is layering optional AI (Anthropic Claude via MCP) onto the field-service dataset rather than moving into embedded finance.
Product timeline
2019
Service365 founded in Burlington, Ontario as an all-in-one field service management platform for trades (electrical, HVAC, plumbing).· pivot
2020
End-User License Agreement published (Sep 2020), reflecting early product release.· pivot
2026
Added optional AI integrations via Model Context Protocol (MCP) connector, including Anthropic's Claude.· pivot
The stack
1 layer disclosed in Service365’s embedded-finance stack
Accounting
Accounting gap: none