Santander International
“Can a legacy offshore private bank modernise its digital infrastructure to remain competitive for Channel Islands and Isle of Man residents and UK expats against nimbler digital challengers?”
HQSt Helier, Jersey, Channel Islands
IndustryBank / Community
The story
Santander International operates as the offshore private and corporate banking arm of the Santander Group, focused on Channel Islands (Jersey) and Isle of Man residents, UK expats, and cross-border corporate structures. The entity has historically offered savings, deposits, and straightforward banking products. The 2024 selection of Temenos/Syncordis signals a modernisation push toward a more capable digital banking platform for its relatively small but high-net-worth offshore customer base.
Last 12 months
Product timeline
2020
Published updated General Terms and Conditions effective 1 July 2020, covering accounts, Visa Debit Cards, call accounts, savings, fixed deposits, and notice accounts.· banking
2024
Launched Santander International Silver Charge Card (Mastercard, issued by AF Payments Ltd / Accomplish Group) with bundled travel and lifestyle insurance.· card
2024
Selected Temenos core banking platform (with Syncordis as implementation partner) to launch a new digital banking platform.· banking
Regulated entities
Bank / Deposit-taking
Jersey (JFSC)
Santander Financial Services plc, Jersey Branch
Bank / Deposit-taking
Isle of Man (IOM FSA)
Santander Financial Services plc, Isle of Man Branch
The stack
Banking / BaaS
Card issuing
Insurance
Accounting gap: minor