“Can a 30-year-old independent-hotel PMS become the AI-powered operating system (including payments) for small and mid-size hospitality?”
Founded in 1994 as InnQuest, the company built roommaster as a PMS for independent hotels, expanding through the 2000s into channel management, booking engine, and revenue tools. In 2016 it became Valsoft Corporation's first acquisition, gaining resources to scale globally. In 2025 the parent brand InnQuest was retired and the company unified under the roommaster name, doubling down on AI-powered hospitality and embedded payments as growth vectors.
roommaster processes payments through Tenerum (roommaster Payments gateway).
roommaster integrates with QuickBooks and Sage.
The Embedded Finance Index 2026 maps 2 layers in roommaster's stack: Payments / PSP (Tenerum (roommaster Payments gateway)); Accounting (QuickBooks and Sage).
roommaster is founded in 1994 and headquartered in Clearwater, Florida, United States.
Get a read on where your own stack stands against roommaster and the rest of its category — what they built versus bought, which providers they use, and where the gaps in your own strategy and competitive set actually are.