“Can a fully licensed digital insurer win the Brazilian consumer insurance market by combining SUSEP-authorized underwriting with AI-driven, zero-bureaucracy claims experiences?”
Pier was founded in 2018 as Brazil's first fully digital insurer, starting with smartphone insurance (Seguro Celular) targeting a market underserved by traditional insurers. The company entered SUSEP's regulatory sandbox in 2020 to operate compliantly while innovating. It subsequently expanded into auto insurance (Seguro Auto) with fully customizable, monthly or annual digital policies, leveraging AI for fraud prevention and claims processing. The company has positioned itself as an insurtech-native carrier — not a broker or MGA — holding its own SUSEP license and underwriting risk directly.