“Can Goldman Sachs build a scaled digital consumer bank under the Marcus brand that generates sustainable retail deposits and loan revenue?”
Marcus launched in 2016 as Goldman Sachs' consumer banking brand, initially focused on high-yield savings accounts and personal loans — a strategic diversification away from Goldman's traditional institutional business. The brand expanded into checking accounts and credit cards, partnering with Apple for the Apple Card. In 2020, Marcus partnered with Amazon to offer merchant credit lines, deepening its embedded lending ambitions. Over time, Goldman Sachs faced significant losses in consumer banking, leading to a strategic pullback and restructuring of the Marcus brand.