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Klook

“Can Klook become the dominant full-stack travel experiences platform in Asia Pacific by embedding financial services (insurance, payments, FX) directly into the booking journey while scaling profitably post-COVID?”

Founded2014
HQHong Kong
FoundersEric Gnock Fah, Ethan Lin, Bernie Xiong
Total raised$521.5M+ (pre-2023) + $210M (2023) + $100M (2025)
Latest roundGrowth round, February 2025
IndustryMarketplace / Travel
The story

Founded in 2014 in Hong Kong, Klook began as a booking platform focused on in-destination experiences and activities for Asia's FIT travel market. The company expanded aggressively globally through 2018–2019 with large SoftBank-backed funding rounds, adding US, Europe, and Middle East markets. After navigating COVID-related travel shutdowns, Klook emerged in 2023 with first-time overall profitability and 3x pre-pandemic volumes, having deepened its embedded finance stack — layering on travel insurance (MSIG, FWD), multi-currency FX treasury infrastructure, and an Adyen-powered payments stack — as well as AI-driven operational efficiency via Google Cloud.

Last 12 months
2024-10
2024-10
2025-02
Product timeline
2014
Klook founded in Hong Kong as a travel activities and experiences booking platform targeting the Asia FIT (Free Independent Travel) market.· pivot
2018
Raised $200M Series D and began global expansion to the US and Europe, partnering with Rail Europe.· acquisition
2019
Raised $225M Series D+ led by SoftBank Vision Fund, accelerating presence in Japan and global markets.· banking
2022
Partnered with MSIG Singapore to offer TravelCare insurance as an add-on product for Singapore customers.· insurance
2023
Achieved overall profitability for the first time with 3x top-line growth vs pre-COVID, completed $210M financing round.· pivot
2024
Marked 10th anniversary; deepened Google Cloud AI partnership and deployed API-powered FX and liquidity solutions for treasury infrastructure.· banking
2025
Closed $100M investment led by Vitruvian Partners to fuel next decade of growth, reported $7.2B GDP contribution across Asia Pacific.· pivot
The stack
1 layer disclosed in Klook’s embedded-finance stack
Payments / PSP
Adyen
Accounting gap: minor

Klook — frequently asked

Who is Klook's payment processor?

Klook processes payments through Adyen.

Who founded Klook?

Klook was founded by Eric Gnock Fah, Ethan Lin and Bernie Xiong and is founded in 2014, headquartered in Hong Kong.

How much funding has Klook raised?

Klook has raised $521.5M+ (pre-2023) + $210M (2023) + $100M (2025) in total (latest round: Growth round, February 2025).

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