“Can a founder-owned field service SaaS win SMB service businesses by pairing a two-way QuickBooks integration with an embedded Stripe-based payments experience?”
Kickserv started as an in-house tool for the founder's family plumbing business in the 1990s, commercialized as ServiceSidekick in 2006, and rebranded as Kickserv in 2012. Acquired by ReachLocal in 2014 (which was itself absorbed by Gannett), Kickserv was bought back in 2021 by original founder Todd Eccles as an independent field service SaaS focused on plumbing, HVAC, landscaping and restoration SMBs. Embedded finance is thin — the company relies on Stripe for card/ACH payments and Klarna for BNPL rather than operating its own money-movement stack.
Kickserv processes payments through Stripe. Disclosed money-movement rails: ACH.
Kickserv's lending and capital products are provided by Klarna.
Kickserv integrates with QuickBooks Online and QuickBooks Desktop.
The Embedded Finance Index 2026 maps 4 layers in Kickserv's stack: Payments / PSP (Stripe); Money movement (ACH); Lending (Klarna and Financed Payments (Klarna BNPL for end customers)); Accounting (QuickBooks Online and QuickBooks Desktop).
Kickserv was founded by Todd Eccles and is founded in 2006, headquartered in Denver, Colorado, United States.
Get a read on where your own stack stands against Kickserv and the rest of its category — what they built versus bought, which providers they use, and where the gaps in your own strategy and competitive set actually are.