Interfile
“Can a government e-services and EBPP specialist turn its public-sector credibility into a scalable BPO business for Latin American banks?”
Founded2003
HQJohannesburg, Gauteng, South Africa
IndustryIT Services / BPO
The story
Interfile was established in 2003 as the private-sector contractor behind South Africa's SARSeFiling tax platform, and evolved into an e-government and Electronic Bill Presentment and Payment (EBPP) provider. It has since extended into BPO services in Brazil (Interfile Serviços de BPO) serving financial-sector clients like Carrefour Financial Services, Porto Bank/Porto Seguro, Banco Safra and Banco Inter. The Brazil arm sells BPO to banks rather than embedded finance products of its own.
Last 12 months
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Product timeline
2003
Founded to partner the South African Revenue Service (SARS) in developing and operating SARSeFiling.· launch
2010
SARS took the SARSeFiling operations in-house; Interfile continued expanding to municipalities, UIF, Department of Home Affairs and financial services.· pivot
The stack
0 layers disclosed in Interfile’s embedded-finance stack
Accounting gap: none