“Can a government e-services and EBPP specialist turn its public-sector credibility into a scalable BPO business for Latin American banks?”
Interfile was established in 2003 as the private-sector contractor behind South Africa's SARSeFiling tax platform, and evolved into an e-government and Electronic Bill Presentment and Payment (EBPP) provider. It has since extended into BPO services in Brazil (Interfile Serviços de BPO) serving financial-sector clients like Carrefour Financial Services, Porto Bank/Porto Seguro, Banco Safra and Banco Inter. The Brazil arm sells BPO to banks rather than embedded finance products of its own.
Interfile is founded in 2003 and headquartered in Johannesburg, Gauteng, South Africa.
Get a read on where your own stack stands against Interfile and the rest of its category — what they built versus bought, which providers they use, and where the gaps in your own strategy and competitive set actually are.