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Guestline

“Can a leading UK hotel PMS become a full financial OS for hospitality under Access Group by bundling payments, DCC and open banking rails into daily hotel operations?”

Founded1991
HQShrewsbury, United Kingdom
IndustryVertical SaaS / Hospitality
The story

Guestline is a UK-founded hospitality software company (PMS, distribution, EPoS) that was acquired by The Access Group in July 2023 and folded into the Access Hospitality portfolio. Its embedded-finance footprint centers on GuestPay — a hotel payments product providing card acquiring, terminals, and DCC — which historically ran on Tru//ST (Trust Payments) as the acquiring/processing partner. Under Access, Guestline is being consolidated with Access PaySuite (which acquired Ordo's open-banking rails in 2026), pointing to a group-wide embedded-finance push spanning cards, DCC and open banking for hospitality operators.

Last 12 months
2026-06
2026-07
Product timeline
2023
Acquired by The Access Group and rolled into Access Hospitality division· acquisition
2026
Launched Guestline Evo, a unified AI copilot workspace connecting Guestline products· pivot
2026
Access PaySuite (sister brand under Access Group) acquired Ordo's Open Banking infrastructure· acquisition
The stack
1 layer disclosed in Guestline’s embedded-finance stack
Payments / PSP
Trust Payments (Tru//ST)GuestPay (self-operated)
Accounting gap: minor

Guestline — frequently asked

Who is Guestline's payment processor?

Guestline processes payments through Trust Payments (Tru//ST) and GuestPay (self-operated).

Where is Guestline headquartered?

Guestline is founded in 1991 and headquartered in Shrewsbury, United Kingdom.

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