Gravy
“Can a human-assisted, white-label payment recovery service reduce involuntary subscription churn better than automated dunning software alone?”
Gravy Solutions (dba of Payment Saver, LLC) was founded to solve involuntary churn — the loss of subscription customers due to failed payments rather than deliberate cancellation. Unlike pure-software dunning tools, Gravy built a hybrid model pairing US-based retention specialists with technology that integrates directly into payment processors such as Stripe. The company is positioned as an outsourced white-label customer retention service rather than a self-serve SaaS product. Its embedded finance angle is narrow: it piggybacks on existing PSP integrations (Stripe) to identify and recover failed payments on behalf of clients.