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Framework Digital

Can a Brazilian digital-transformation consultancy differentiate against staff-aug competitors by owning a proprietary agentic-AI platform (Symbio.AI) rather than reselling generic LLM APIs?

Founded2009
HQBelo Horizonte, Minas Gerais, Brazil
IndustryIT Services / Digital Transformation Consultancy
The story

Framework Digital started in 2009 as a Brazilian software development and outsourcing shop focused on web and mobile projects. Over 16+ years it evolved into a full-stack digital transformation consultancy across five practice areas (Strategy, Design, Build, Optimize, Scale), with certified partnerships around Salesforce and OutSystems. Its most recent pivot is toward agentic AI via its proprietary Symbio.AI platform, positioning the company as an AI-integration consultancy rather than a staff-augmentation vendor. It is a services company — not an embedded finance operator itself — though it builds payment integrations (e.g. ConsolarePay + Vindi gateway) and ERP/POS integrations for clients.

Last 12 months
Product timeline
2009
Framework Tecnologia em Softwares LTDA founded in Belo Horizonte as a software development and IT consulting firm.· founding
2020
Became an OutSystems Delivery Partner, expanding low-code capabilities.· partnership
2024
Launched Symbio.AI, a proprietary agentic AI platform combining generative AI with legacy systems and client context.· product-launch
The stack
0 layers disclosed in Framework Digital’s embedded-finance stack
Accounting gap: none