“Can a Brazilian digital-transformation consultancy differentiate against staff-aug competitors by owning a proprietary agentic-AI platform (Symbio.AI) rather than reselling generic LLM APIs?”
Framework Digital started in 2009 as a Brazilian software development and outsourcing shop focused on web and mobile projects. Over 16+ years it evolved into a full-stack digital transformation consultancy across five practice areas (Strategy, Design, Build, Optimize, Scale), with certified partnerships around Salesforce and OutSystems. Its most recent pivot is toward agentic AI via its proprietary Symbio.AI platform, positioning the company as an AI-integration consultancy rather than a staff-augmentation vendor. It is a services company — not an embedded finance operator itself — though it builds payment integrations (e.g. ConsolarePay + Vindi gateway) and ERP/POS integrations for clients.