De Bijenkorf
“Can a 150-year-old Dutch luxury department store remain culturally and financially relevant as a physical-first omnichannel retailer under Thai ownership?”
Founded1870
HQAmsterdam, Netherlands
IndustryE-commerce / Retail
The story
De Bijenkorf is the Netherlands' premier luxury department store, owned since 2021 by Thailand's Central Group (which also owns KaDeWe and Selfridges). It is a long-standing Adyen reference customer for unified omnichannel payments, and added Klarna BNPL in 2021. The business has been under financial pressure post-COVID and is reliant on parent-company support.
Product timeline
1870
De Bijenkorf founded as a Dutch department store.· founding
2018
Adyen case study published on De Bijenkorf's unified in-store and online personalization powered by Adyen.· payments
2021
Central Group (with Signa) acquires De Bijenkorf; Klarna launched as a checkout payment method.· acquisition
2023
Signa Group collapses; Central Group becomes sole owner of De Bijenkorf.· acquisition
2024
De Bijenkorf reports declining revenue and losses; €59M subordinated loan support secured from Central Group.· financial
2024
Launched Tap to Pay on Android with Adyen in stores ahead of holiday season.· payments
The stack
2 layers disclosed in De Bijenkorf’s embedded-finance stack
Payments / PSP
Lending
in the full report
Accounting gap: none
3 more providers across 1 layer, with confidence-scored evidence and source URLs, are in the Embedded Finance Index report.