“Can a DTC e-bike company become the full-stack urban mobility platform by owning the rider's digital and financial relationship end-to-end?”
Founded in 2017 as a design-led Belgian e-bike startup, Cowboy rapidly expanded across Europe by combining hardware (sleek, lightweight e-bikes) with a software layer (app-based ride management). The company embedded financial services — specifically theft and damage insurance via Qover — directly into its DTC checkout flow, turning insurance into a revenue-enhancing product feature rather than an afterthought. With $120M+ raised by 2022, Cowboy is pursuing the urban mobility platform angle, aiming to own the rider relationship from purchase through ongoing service.