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ClientTether

Can a franchise-native CRM become the operational and financial backbone for multi-unit franchise systems?

HQUtah, United States
FoundersConrad Kolbo
IndustryVertical SaaS / Franchise Management
The story

ClientTether was founded by Conrad Kolbo, a former franchise operator (Five Star Painting), to solve speed-to-lead and lead-nurturing gaps that generic CRMs left unaddressed for franchisors. The product evolved from a FranDev CRM into a broader franchise operations platform layering in QuickBooks sync, proposals, work orders, and — in 2022 — embedded payments (TetherPay, powered by Stax). More recently the platform has added AI voice/SMS agents (via Leashed AI and OpenAI/ChatGPT) to automate lead follow-up.

Last 12 months
Product timeline
2022
Launched TetherPay embedded payments in partnership with Stax· payments
The stack
2 layers disclosed in ClientTether’s embedded-finance stack
Payments / PSP
StaxTetherPay (self-branded, powered by Stax)
Accounting
in the full report
Accounting gap: minor
2 more providers across 1 layer, with confidence-scored evidence and source URLs, are in the Embedded Finance Index report.