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Cathay Pacific

“Can Cathay Pacific transform its loyalty programme and airline checkout into a broad embedded financial services platform spanning payments, BNPL, and insurance for its global member base?”

Founded1946
HQHong Kong SAR, China
IndustryMarketplace / Travel
The story

Cathay Pacific was founded in 1946 as a Hong Kong-based airline. Over the past decade, Cathay has progressively layered embedded finance capabilities into its core travel product — beginning with a global Adyen payments integration in 2014-2015 and expanding to BNPL partnerships (Atome, Affirm, Klarna) to improve checkout conversion across key markets. Most recently, Cathay has pivoted toward becoming a 'travel lifestyle brand' by integrating insurance (Zurich partnership, one-stop insurance platform) and loyalty commerce (Asia Miles ecosystem) directly into its customer-facing channels, transforming the airline's digital touchpoints into embedded financial services distribution.

Last 12 months
2025-03
2026-03
2026-05
Product timeline
1946
Cathay Pacific Airways founded in Hong Kong as a regional carrier.· pivot
2014
Began partnership with Adyen for payment solutions.· banking
2015
Expanded Adyen partnership to cover payment solutions in over 45 markets worldwide.· banking
2022
Partnered with Atome to offer 'Book Now Pay Later' BNPL option in Singapore for flexible flight payments.· lending
2023
Selected Affirm as exclusive U.S. pay-over-time partner and launched Klarna partnership for European BNPL across six countries.· lending
2025
Partnered with Zurich Insurance (Hong Kong) to offer general insurance products (home, motor, personal accident) to Cathay members for Asia Miles earning.· banking
2026
Expanded Adyen partnership to include direct acquiring in HK, Australia, NZ, US, Japan, and India; launched one-stop insurance platform for members.· banking
Regulated entities
1
regulatory licence held by Cathay Pacific
Licence types, jurisdictions and registered entities are in the Embedded Finance Index report.
The stack
2 layers disclosed in Cathay Pacific’s embedded-finance stack
Payments / PSP
Adyen
Lending
in the full report
Accounting gap: none
5 more providers across 1 layer, with confidence-scored evidence and source URLs, are in the Embedded Finance Index report.

Cathay Pacific — frequently asked

Who is Cathay Pacific's payment processor?

Cathay Pacific processes payments through Adyen.

Who provides Cathay Pacific's lending?

Cathay Pacific's lending and capital products are provided by Klarna.

What is Cathay Pacific's embedded finance stack?

The Embedded Finance Index 2026 maps 2 layers in Cathay Pacific's stack: Payments / PSP (Adyen); Lending (Klarna, Pay over time (bi-weekly or monthly installments) — U.S. via Affirm, Pay in 3 interest-free instalments — UK, Spain, France, Italy, Netherlands via Klarna, Klarna financing (6-24 months, interest-bearing) — Germany and 1 other).

Where is Cathay Pacific headquartered?

Cathay Pacific is founded in 1946 and headquartered in Hong Kong SAR, China.

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