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Booksy

Can a beauty-and-wellness booking marketplace become the full financial operating system for independent beauty professionals and SMB salons worldwide?

HQChicago, IL, USA
Latest roundGrowth Capital (Debt), October 2024
IndustryVertical SaaS / Beauty & Wellness
The story

Booksy began as a marketplace and scheduling tool for beauty and wellness professionals, connecting consumers with local service providers. Over time, it has expanded into an embedded finance-enabled vertical SaaS platform, adding integrated payments (via both Adyen for UK/EU and Stripe for US), card readers, Tap to Pay, deposits, and no-show protection — evolving toward being the operating system for beauty SMBs. The company has added ledger infrastructure (Formance) and taken on corporate growth debt (CIBC), signaling a push to deepen financial services capabilities for its merchant base.

Last 12 months
2024-10
Product timeline
2014
Booksy launched as a mobile-first appointment booking platform for beauty and wellness professionals.· pivot
2020
Launched Booksy Mobile Payments in partnership with Adyen, enabling contactless checkout for UK/EU markets.· banking
2022
Expanded payment stack to include Stripe-backed Booksy Card Reader and Tap to Pay for US market.· card
2024
CIBC Innovation Banking provided growth capital to accelerate US and European expansion.· lending
2025
Introduced Tip Report feature under Booksy Biz to support service providers with tip income tracking for tax purposes.· banking
The stack
Payments / PSP
StripeAdyen
Ledger
Formance
Accounting gap: significant