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BKS Bank

Can a traditional Austrian community bank digitize its lending and customer engagement infrastructure while retaining the full-service regional banking model?

HQKlagenfurt, Austria
IndustryBank / Community
The story

BKS Bank AG is a long-standing Austrian commercial bank (part of the '3 Banken Gruppe' alongside Oberbank and BTV) serving retail and business customers in Austria, Slovenia, Croatia, and Italy. The bank has invested in digitizing its loan application processes and front-end banking experience through the Backbase engagement banking platform. IT infrastructure is provided by its subsidiary 3Banken IT GmbH, which holds ISO/IEC 27001 certification. The bank has maintained a traditional full-service banking model while incrementally adding digital channels.

Last 12 months
Regulated entities
1
regulatory licence held by BKS Bank
Licence types, jurisdictions and registered entities are in the Embedded Finance Index report.
The stack
1 layer disclosed in BKS Bank’s embedded-finance stack
Lending
Betriebsmittelkredit (working capital line of credit)Vehicle and car leasing loansSelf-service digital loan applications
Accounting gap: none