“Can a traditional Austrian community bank digitize its lending and customer engagement infrastructure while retaining the full-service regional banking model?”
BKS Bank AG is a long-standing Austrian commercial bank (part of the '3 Banken Gruppe' alongside Oberbank and BTV) serving retail and business customers in Austria, Slovenia, Croatia, and Italy. The bank has invested in digitizing its loan application processes and front-end banking experience through the Backbase engagement banking platform. IT infrastructure is provided by its subsidiary 3Banken IT GmbH, which holds ISO/IEC 27001 certification. The bank has maintained a traditional full-service banking model while incrementally adding digital channels.
BKS Bank is headquartered in Klagenfurt, Austria.
Get a read on where your own stack stands against BKS Bank and the rest of its category — what they built versus bought, which providers they use, and where the gaps in your own strategy and competitive set actually are.