“Can a food delivery platform leverage its merchant transaction data and own payment licence to become the primary financial services provider for the restaurants and retailers it serves across Europe?”
Founded in 2014 as a restaurant delivery marketplace, Wolt rapidly expanded across Europe and was acquired by DoorDash in 2022. Under its own payment institution licence (Wolt License Services Oy), Wolt has evolved from a logistics platform into a regulated financial services provider. By 2023 it was offering merchant capital (revenue-based financing via finmid), courier insurance programmes, and by 2026 launched an employee benefits card product — progressively monetising its merchant and courier relationships with embedded financial products.