“Can Uber Eats leverage its restaurant GMV data and merchant-facing app to become the embedded financial services platform of choice for small restaurant businesses?”
Uber Eats began as a food-delivery side project of Uber's ride-hailing business in 2014 and quickly became one of the top global food delivery platforms. Following Uber's 2019 IPO, Uber Eats became a critical revenue driver as the rides business faced pandemic headwinds. Uber acquired Postmates in 2020 to consolidate its US delivery footprint. Most recently, Uber Eats has begun embedding financial services — specifically working capital — directly into its merchant-facing app, positioning itself as a financial platform for restaurant small businesses.