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Trustid

Can a certified UK identity document verification specialist become the default identity infrastructure layer embedded across every major ATS, HRIS, and payroll platform used by UK employers?

HQReading, England, United Kingdom
IndustryInfrastructure / KYC
The story

TrustID started over 13 years ago as a UK specialist in identity document verification for employment Right to Work compliance. As the UK government introduced Identity Document Validation Technology (IDVT) certification and the Digital Identity and Attributes Trust Framework (DIATF), TrustID became one of the first certified IDSPs, expanding from manual document checks to fully digital verification. Joining the Citation Group enabled broader HR and compliance suite integration. The company now positions itself as a full-stack identity infrastructure provider for HR, recruitment, and compliance teams — integrating directly into ATS/HRIS ecosystems — rather than a standalone point solution.

Last 12 months
2025-08
2025-01
Product timeline
2013
TrustID established as a UK identity document checking service provider, beginning a 13+ year track record in Right to Work verification.· pivot
2022
TrustID acquired by / became part of the Citation Group, a UK compliance and HR services group headquartered in Reading.· acquisition
2023
Achieved UK government certification as a Digital Verification Service (DVS) provider under the DIATF framework.· banking
2024
Achieved ISO 27701 certification (privacy information management), building on existing ISO 27001 and ISO 9001 certifications.· pivot
2025
Expanded partner integrations to support 4,500+ organisations across ATS, HRIS, payroll, and recruitment platforms for Right to Work, Right to Rent, KYC, and DBS checks.· pivot
The stack
Accounting gap: none