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Topps Tiles

“Can a specialist tile retailer embed financial services (BNPL, Open Banking, trade credit) deeply enough to become the preferred financial partner for professional tradespeople as well as consumers?”

Founded1963
HQLeicester, United Kingdom
IndustryVertical SaaS / Retail — Tile & Flooring Specialist
The story

Topps Tiles began as a traditional brick-and-mortar tile retailer and has grown to become the UK's largest tile specialist with over 300 stores. In recent years the company has invested in embedded finance to deepen its trade market footprint — launching Open Banking instant payments via TrueLayer in 2023 (first major UK retailer to do so in-store) and a GoCardless-powered Trade Pay credit scheme in 2024. The consumer BNPL offering (Klarna) complements the trade credit play, reflecting a deliberate push to capture both consumer and professional trade customers through financial services.

Last 12 months
2023-05
2024-05
Product timeline
1963
First store opened in Manchester; began as a specialist tile retailer.· pivot
2023
Became the first major UK retailer to offer Open Banking in-store payments via TrueLayer, available at all 300+ stores.· banking
2024
Launched Trade Pay credit scheme powered by GoCardless Direct Debit, targeting trade customers.· lending
The stack
2 layers disclosed in Topps Tiles’s embedded-finance stack
Lending
KlarnaKlarna Interest Free Credit (0% in-store, 12/24/36 month terms)Klarna Pay in 3 (in-store orders over £200)Trade Pay credit scheme (GoCardless-powered Direct Debit, 30 days interest free)
Open banking
in the full report
Accounting gap: minor
2 more providers across 1 layer, with confidence-scored evidence and source URLs, are in the Embedded Finance Index report.

Topps Tiles — frequently asked

Who provides Topps Tiles's lending?

Topps Tiles's lending and capital products are provided by Klarna.

Which open banking provider does Topps Tiles use?

Topps Tiles connects to bank accounts through TrueLayer and Gocardless.

What is Topps Tiles's embedded finance stack?

The Embedded Finance Index 2026 maps 2 layers in Topps Tiles's stack: Lending (Klarna, Klarna Interest Free Credit (0% in-store, 12/24/36 month terms), Klarna Pay in 3 (in-store orders over £200) and Trade Pay credit scheme (GoCardless-powered Direct Debit, 30 days interest free)); Open banking (TrueLayer and Gocardless).

Where is Topps Tiles headquartered?

Topps Tiles is founded in 1963 and headquartered in Leicester, United Kingdom.

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