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Third Love

Can a data-driven, size-inclusive DTC lingerie brand build lasting customer loyalty and profitability without the growth-at-all-costs venture playbook?

Founded2013
HQSan Francisco, CA, USA
FoundersHeidi Zak, David Spector
Total raised$98.6M
Latest roundDebt Financing, 2023
IndustryE-commerce / DTC brand
The story

Founded in 2013 as a data-driven DTC lingerie brand, ThirdLove disrupted the intimate apparel market with inclusive sizing and technology-powered fit discovery. After scaling via direct online sales and raising $98.6M in venture funding, the company shifted from pure growth to profitability focus, taking on revolving credit in 2023 rather than additional equity. The embedded finance footprint is minimal — the company uses third-party tools for 401(k) benefits (Betterment at Work) and runs its e-commerce stack on Shopify Plus with NetSuite as its ERP backbone.

Last 12 months
2023-08
Product timeline
2013
Founded by Heidi Zak and David Spector; launched with data-driven bra sizing including proprietary half-cup sizes.· pivot
2013
Launched FitFinder quiz, an algorithm-based sizing tool to help women find their best bra fit.· pivot
2019
Raised $55M Series D led by L Catterton and NEA to scale DTC operations.· acquisition
2023
Secured $12M revolving credit facility from Second Avenue Capital Partners to fuel growth.· lending
The stack
Accounting
NetSuiteShopify Plus
Accounting gap: minor